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transfer texts from a broken phone
Cipota122
Newbie

I'm trying to transfer/save texts from a broken phone.  I can pull them up on the web, but I can't save them or bring them into the cloud without accessing my broken phone.  How do I save my old texts before giving up the damaged phone?

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Re: transfer texts from a broken phone
vzw_customer_support
Customer Support

Help is here to help you with saving your text messages, Cipota122. Are you using Verizon Messages +? If so, you will be able to restore them on your new device.
If your text messages are on the Verizon Cloud, when you get your new phone up and running, as soon as you set up your Verizon Cloud all your messages will restore to your device. Please see #6, under Using Verizon Cloud. http://vz.to/1LkHGtZ


AllisonC_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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