Video backup on Cloud
tmc75
Enthusiast - Level 3

I have a few videos on my phone, but they do not show up on the Cloud.  The Cloud only shows my photos and contacts.  How do I get the videos to upload to my Cloud?

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Re: Video backup on Cloud
Elements
Specialist - Level 1

What kind of phone do you have? You may want to verify that you have the space needed free on Verizon Cloud. If you do, then you'll also want to go into the Verizon Cloud app, press the menu button (three lines on top-left), scroll down and select Settings, then What to backup, and make sure videos are selected.

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Re: Video backup on Cloud
Elements
Specialist - Level 1

What kind of phone do you have? You may want to verify that you have the space needed free on Verizon Cloud. If you do, then you'll also want to go into the Verizon Cloud app, press the menu button (three lines on top-left), scroll down and select Settings, then What to backup, and make sure videos are selected.

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Re: Video backup on Cloud
tmc75
Enthusiast - Level 3

After I posted this question, I did go into the app and adjusted my Cloud settings as the video backup was not checked.  Thanks!

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