We understand the need to keep your contacts that were saved on your phone. Let's see if we can get those back for you. When using the Verizon Cloud it will only save the phone numbers that were saved to the phone manually. Are any of your contacts synced from another account like Google, Facebook, Hotmail, or Yahoo? More than likely once you sync your contacts again you will see the missing ones listed. If you have any additional concerns or questions we are more than happy to help.
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