Verizon Cloud Unable to acquire lock on search for user
AAJAZ
Newbie

Just trying to download all my photos from Verizon Cloud.  and I get Unable to acquire lock on search for user or OOPS something went wrong reload.  Nothing works.  I have tried to do them all at once (6000) or by month and neither works. 

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Re: Verizon Cloud Unable to acquire lock on search for user
vzw_customer_support
Customer Service Rep

Let's make sure you can easily manage your Cloud content, AAJAZ. What model is your phone? Are youtrying to downlaod the photos to your computer hard drive or to your phone memory?

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