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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I backuped my messages in cloud for first time using jetpack 6620L. I've lost some that I really need for my business. Spent over4 hours with Verizon tier 1 then tier2 tech to no avail. 2 days later on drop down list on app noticed restore message on choices. I hit on it and got some of these messages back. Any ideas on how might be able to retrieve the rest, tech's couldn't help me pray someone out there can
Missing messages is never a good feeling and we want to make sure this is investigated for you. When you did the back up to your cloud using the Jetpack, do you know if at any time there was a connection error? ChetonJ_VZW
Yvonne I'm not sure of answer to that. Maybe, maybe not. But tier 2 tech and probably 3 tier1 including a supervisor couldn't help me. It almost seems like I spoke to a Yvonne. She told me only way to get them was to get court order to give to verizon then they would find them. Those are basically my property So why would I need a court order. That's crazy had another tech after 2 hours basically tell me the same. Why didn't any of them have me go to drop down list on the app and hit on restore messages. Can you tell I'm upset about this situation.
This is not how we want you to feel and we want to make sure that you can get the help that you need. If you try to restore the messages again, do any new ones appear? RogerZ_VZW