Help is right here, front and center Rolling Waves! Let's get you setup for Verizon Cloud. May I ask do you have a My Verizon username and password? Also, do you have the Verizon Cloud app downloaded on your device? If not then you will want to do this first. Once you have done so, you can setup what info you want to sync on the app. After this is completed, you can go to http://vz.to/1ADdEbs to access your cloud info by computer.