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Picture recovery
shudson1991
Member

I'm fairly sure this is a long shot but it's worth asking. My Verizon cloud glitched out a couple of years ago and I lost everything I had backed up. It was several years worth of pictures. Is there any way now to somehow recover those pictures?

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Re: Picture recovery
vzw_customer_support
Customer Support

shudson1991, we know how important it is to have access to precious memories. We do archive Verizon Cloud content for 30 days so if an issue occurs, we can restore a previous back up as needed. Regrettably, those archives are deleted after 30 days and cannot be recovered after that time. 

 

EbonyR_VZW

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Re: Picture recovery
vzw_customer_support
Customer Support

shudson1991, we know how important it is to have access to precious memories. We do archive Verizon Cloud content for 30 days so if an issue occurs, we can restore a previous back up as needed. Regrettably, those archives are deleted after 30 days and cannot be recovered after that time. 

 

EbonyR_VZW

View solution in original post