Once a photo/video is backed up on Cloud and deleted from my phone, is there a way to transfer that photo/video back to my phone, if needed? If so, how?

rlpanch
Member

Once a photo/video is backed up on Cloud and deleted from my phone, is there a way to transfer that photo/video back to my phone, if needed?

If so, how?

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Re: Once a photo/video is backed up on Cloud and deleted from my phone, is there a way to transfer that photo/video back to my phone, if needed? If so, how?

Community Manager
Community Manager

Fantastic question! It's important to be able to restore your content from Verizon Cloud. I have all the information, and steps you need, right here http://vz.to/1C4PQk2.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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Re: Once a photo/video is backed up on Cloud and deleted from my phone, is there a way to transfer that photo/video back to my phone, if needed? If so, how?

ocbp50
Member

rlpanch,

My advice is using the iPhone Verizon Cloud app.  Simply login through the app on your phone.  Go into your photos or videos.  Hit the three dots in the upper right corner of your screen and select "Select."  Then, select the photos you want to download to your phone.  Once you have selected the photos, hit the three dots again and select "Download."  The photos will download and you'll get a success or failure message.  One last thing, make sure you are on wifi is possible when you download.

ocbp

Re: Once a photo/video is backed up on Cloud and deleted from my phone, is there a way to transfer that photo/video back to my phone, if needed? If so, how?

rlpanch
Member

Thank you!

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Re: Once a photo/video is backed up on Cloud and deleted from my phone, is there a way to transfer that photo/video back to my phone, if needed? If so, how?

Community Manager
Community Manager

Fantastic question! It's important to be able to restore your content from Verizon Cloud. I have all the information, and steps you need, right here http://vz.to/1C4PQk2.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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