Re: Messenger plus and cloud has stopped
RICBOS26
Enthusiast - Level 2

No it doesn't you have to through the playstore scroll down to developer

and select email. I did it this morning and got a response back within five

minutes from cloud support team. Each app has a different email address

On Tue, Oct 30, 2018, 12:53 PM BRAHMA1387 <forums@verizonwireless.com>

Re: Messenger plus and cloud has stopped
georges_vzw
Verizon Employee

You’ve been taking great steps in sending the automatic feedback, BRAHMA1387. The method Ann154 suggests takes things a step further. Here’s how to email the developer directly from the app (s) causing the issue: https://www.verizonwireless.com/support/knowledge-base-43779/#email This will alert the developer directly to look for those automated updates and crash reports you’ve been sending, among other things. I hope this helps clear up the details.

GeorgeS_vzw

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Re: Messenger plus and cloud has stopped
KELHAM46
Newbie

I've been having the exact same issues on my V20 for about 2 weeks now. Have you had any luck with a resolution?

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Re: Messenger plus and cloud has stopped
richs007
Verizon Employee

We continue to work with LG to get a solution and hope to have a solution available the end of next week or early the following week.  If you send an email to our developer inbox verizoncloud @vzw.com we will make sure you're one of the first few to get it.

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Re: Messenger plus and cloud has stopped
richs007
Verizon Employee

We, Verizon - not Verizon Cloud, have begun sending out the updates to the LGV20 devices.  You should start seeing relief after you get that update.  It will be your normal LG/device update and not a Cloud app update.

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