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Is there a way to delete photos that are backed up automatically?
chessthis
Newbie
‎03-30-2014 12:10 PM

I have not been able to find a way to delete a couple of photos that are on autoback up not even sure how they got there. Is there a way to delete them?

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Re: Is there a way to delete a autobacked up photo?
vzw_customer_support
Customer Service Rep
‎04-01-2014 12:23 PM

Hello chessthis, you pose an excellent question! Let's get to the bottom of this together. Are your pictures currently backed up via the Verizon Cloud? You can delete unwanted pictures by signing in online here: http://bit.ly/xB4iTc From the My Verizon tab, click Manage store Media. Click the Media tab. This will open other options and you will want to click the Pictures Tab. Navigate to the picture you want deleted and click the actions menu. Click delete and the picture will no longer autobackup.

WiltonA_VZW
VZW Support
Follow us on twitter @VZW Support 

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Re: Is there a way to delete a autobacked up photo?
vzw_customer_support
Customer Service Rep
‎04-01-2014 12:23 PM

Hello chessthis, you pose an excellent question! Let's get to the bottom of this together. Are your pictures currently backed up via the Verizon Cloud? You can delete unwanted pictures by signing in online here: http://bit.ly/xB4iTc From the My Verizon tab, click Manage store Media. Click the Media tab. This will open other options and you will want to click the Pictures Tab. Navigate to the picture you want deleted and click the actions menu. Click delete and the picture will no longer autobackup.

WiltonA_VZW
VZW Support
Follow us on twitter @VZW Support 

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