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I am unable to multi-select and delete photos
LisaSole
Newbie
‎03-25-2017 05:32 PM

(to free up Cloud space) Error is:Delete Media  "There was an error processing your request, please try later".

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Re: I am unable to multi-select and delete photos
vzw_customer_support
Customer Service Rep
‎03-27-2017 05:39 PM

We certainly know having your information safe and secure is crucial in this day and age. Let’s ensure you can delete these pictures without trouble. When did it start happening? Does it allow you to delete a single picture? What device are you using to delete the pictures?

StevenM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: I am unable to multi-select and delete photos
ZANDWICH99
Newbie
‎08-24-2017 05:19 AM

Hi, I have had the same problem for about a month now. I have the message that my cloud storage is 80% full. But when I select photos to delete and click the Trash can, I get an error message. "Please try again later"
I have tried this from two different computers, both using Firefox. (Win 8.1 and Win 10).

How can I delete the media successfully?
Zandwich

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