When I paired my old phone with my new phone (both Verizon Samsung Galaxies) my music did not download but I do have it in my Verizon Cloud and on my computer. How can I get it out of the cloud?
CarolinaSister, making sure you are aware of your options to restore your music files saved on Verizon Cloud is important. Allow us the opportunity to review the details of your concern. Can you please let us know which music application you were utilizing to originally store these music files? Also, can you please clarify if you are trying to restore your music on to your mobile device or computer?
SylviaT_VZW
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