How Do I Back Up My Entire Phone?

Jpalla
Member

So I am getting my new replacement phone tomorrow how do I back up my entire phone and re install it onto my new phone

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Re: I am getting a new replacement phone tomorrow

Community Manager
Community Manager

Jpalla,

We are glad you are getting your replacement device. We have a great product to back up your device. Check out http://vz.to/2blxvHQ our Verizon Cloud to ensure all your personal info is saved.

JenelleR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I am getting a new replacement phone tomorrow

demmo86rt
Leader

Settings>backup & reset. In there you can make sure it's backed up to your Google account.  When you setup the new device, this will restore your apps (but not data for most of them) and some of your secondary accounts.  There are apps that can backup and restore call logs and messages.  For the most part though, you'll have to do most of the setup yourself.

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Re: I am getting a new replacement phone tomorrow

bearone21
Leader

if it's a samsung phone use samsung smart switch, both on wi-fi.....works great for apps, messages, contacts.

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Re: I am getting a new replacement phone tomorrow

Community Manager
Community Manager

Jpalla,

We are glad you are getting your replacement device. We have a great product to back up your device. Check out http://vz.to/2blxvHQ our Verizon Cloud to ensure all your personal info is saved.

JenelleR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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