Data showed up in Cloud without my permission
DHISHA4
Newbie

I find that my pictures, etc., have been uploaded to the Verizon Cloud without my expression permission. Does anyone know how this happened?

Thanks,

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Re: Data showed up in Cloud without my permission
vzw_customer_support
Customer Service Rep

We are always here to help DHISHA4. I know how important it is to keep the content you want safe.

Did you set up the Verizon Cloud app to back up anything on the phone? Other than your pictures, what else is being backed up on the Verizon Cloud?

You may have set the Verizon Cloud to automatically backup your device. On the Verizon Cloud app on your phone, go to Settings. Then on the Backup Settings screen you will see what is set to automatically back up.  You can un-check anything you do not want backed up.

JohnB_VZW

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