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Contacts keep disappearing

Member

My contacts disappeared two days ago. I manually reentered them, and this morning most of them were gone. Some, weirdly, didn't disappear. 

I have a galaxy s10+

I have tried restoring contacts restore contacts from Google, and Verizon. No success.

I use my phone to contact clients for my small business, so I absolutely need to find a solution. Any assistance would be greatly appreciated. 

Thank you

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Re: Contacts keep disappearing

Customer Support

Skatc, we always want to make sure that you have access to your contacts, and we're sorry to hear that your contacts have kept disappearing. 

 

Please tell us, is your device software up to date? To clarify, were your contacts previously backed up to Google or Verizon Cloud? If so, when was the last time that they were backed up?

 

LauraF_VZW

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