758191

Kennon74
Member

Lost my phone ..got new phone and can't remember passwords to my Google account or Facebook account can Verizon back up any of this data for me 

 

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Re: 758191

mama23dogs
Sr. Leader

No.  These applications have nothing to do with your carrier.  You will have to go through the password reset with google and FB to access your accounts.   

If you have them 2 step authorized, you need your old number, you have to ask Verizon to make a new sim for the old number.  

 

 

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Re: 758191

Community Manager
Community Manager

Thank you for reaching out to us about this. At this time, we would not be able to recover those passwords since those are not our services. We would recommend contacting each compay directly to assist you with that. EdgarT_VZW 

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