Integrate a Cisco wired network with Homefusion
RQUINT76
Newbie

I have been trying to set up a Cisco wired network in my home while still maintaining the wireless network.  Everything is working on the LAN meaning my wired network can ping any wireless device and I can ping the inside gateway which is [removed] .  My problem is I can not get my wired devices out on the internet or ping the outside gateway.

There appears to be two outside addresses on the TG790 Verizon wireless router I have; one is [removed] which I can ping from my Cisco wired network the other is labeled "Default Gateway" [removed] which I can not ping from my Cisco wired network.  It's confusing to me why I can ping one of those addresses but not the other being in the same subnet. Pinging that outside gateway from my wired network is my ticket out but I need assistance in how I can get that to work.

The Verizon TG790 shows that it is in Bridge Mode and I have statically assigned IP [removed] to my Cisco interface from the Verizon router and the interface connected to my Cisco router.  The Verizon router sees the Cisco router interface and shows it's MAC address in it's ARP table so those two interfaces appear to be connected.

Is there some special route I need to put in the Verizon router to get out?  Like do I need to connect [removed]to the outside gateway?  Do I need some port forwarding rule or NAT in place on the Verizon router?

Thanks,

Rick Q

Content removed as required by the Verizon Wireless Terms of Service​.

Message edited by Verizon Moderator.

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Re: Integrate a Cisco wired network with Homefusion
vzw_customer_support
Customer Service Rep

Rquint76, I can certainly understand the need to get the proper settings going on your Network Extender for your Cisco network to work. Have you contacted Cisco to ensure that everything is set up properly on the wired end as well?

 

Here’s the User Manual that can give you an extra boost of help too: http://s7.vzw.com/is/content/VerizonWireless/Devices/Samsung/4glte-network-ext/samsung-4g-lte-networ... Please check out page 17 for additional information.

 

TakendraW_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Integrate a Cisco wired network with Homefusion
7e18n1
Specialist - Level 3

The TG790 is the router that comes with LTE Internet (Installed). When LTE Internet (Installed) uses an individual data plan, it comes with a public facing static IP address. The IP address that you posted ending with 2 is your public IP address.

> My problem is I can not get my wired devices out on the internet or ping the outside gateway.

Correct!  Your route in and out is via your public IP address. The gateway IP address ending with 3 is controlled by Verizon Wireless and not relevant to your control of your network.

> I have statically assigned IP 192.168.1.2 to my Cisco interface from the Verizon router and the interface connected to my Cisco router.

What is the statically assigned gateway IP address?

It should be the TG790's LAN IP address: 192.168.1.254

This should be the DNS IP address too.

The Cisco's LAN IP should be in a different subnet such as 192.168.2.x

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Re: Integrate a Cisco wired network with Homefusion
RQUINT76
Newbie

Hey thanks for getting back to me on this.  Still having trouble with this and here is what I've tried.

1. set a default gateway to 192.168.1.254 as well as setting a gateway of last resort to that address.

2. set the ip address of the interface that my cisco router connects to the TG790 to that 254 address but that just breaks my connection back to the TG790 web GUI.

3. set a default gateway to 192.168.1.1 as well as setting a gateway of last resort to that address.

4. set a route under the HBA routing settings back to my cisco subnet as a destination with the 254 address as the gateway but that breaks my connection from the TG790 back to my cisco router.

When you say to statically assign the gateway ip address to 192.168.1.254 is that the ip address of the interface that my cisco router connects to the TG790 because I tried that with on luck.  I am using a 10 address for my cisco interface as a /30. You think I should be using a /24 for that cisco interface?

My TG790 is listing that 254 address as my Broadband address and 192.168.1.1 as my gateway address but I tried both as a default and gateway of last resort.

I am able to ping the 254 address from my cisco router so I can get to it but no further so I think everything is set up right on my cisco router.

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Re: Integrate a Cisco wired network with Homefusion
7e18n1
Specialist - Level 3

I think you're right! The gateway and DNS in the Cisco WAN port should be 192.168.1.1

Try resetting everything to factory defaults, sort of start at the beginning:

Reset the HBA/HBR and allow time to reconnect to Verizon

Login to the HBR and turn off Wi-Fi and the firewall (Minimum Security)  

--It's DHCP Server should be on by default after reset, leave it on.

Only one Ethernet cable from HBR/LAN to WAN/Cisco (made sure it's a good cable)

Configure the Cisco for DHCP on the WAN side

Power down, wait a minute then restart the HBA/HBR and then restart the Cisco

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Re: Integrate a Cisco wired network with Homefusion
RQUINT76
Newbie

Hey over the holidays I followed everything you suggested step by step still no good. Here are somethings I am able to do. I configured DNS on the Cisco WAN side so when I ping say cisco.com from my cisco router I get a DNS ok reply an its IP translation. From this I know pinging an outside name not only resolves the IP but routes out the WAN port to the inside gateway on the TG790.

When I try running a ping -t from a laptop on my cisco wired network I get responses like "request time out". DNS resolves on the laptop too.

I'm guessing that my ping requests are getting out but perhaps they don't know how to get back. The Verizon IP pool is a 192 address scheme, my cisco IP pool is a 10 address so do you think I need some sort of NAT to translate my 10 addresses Destin for the internet be to whatever the verizon router does with its 192 addresses? Where and how is this being done on the verizon router?

Or should I be using a 192 address scheme for my cisco network wired devices (if that even works). I'd really like to have two separate networks but whatever works works.

Thanks for your continued help,

Rick Q

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Re: Integrate a Cisco wired network with Homefusion
vzw_customer_support
Customer Service Rep

RQUINT76, we want to thank you for reaching out to us for additional support. We're always available to assist with addressing any concerns on our wireless network. Based on the information that you've provided, we'd recommend working with Cisco directly regarding additional support for integrating their wired services.

 

SamanthaT_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Integrate a Cisco wired network with Homefusion
7e18n1
Specialist - Level 3

The Verizon HBA and HBR should have three LAN IP addresses:

HBA ==192.168.1.1 and HBR == 192.168.1.254

The third IP address is issue by the HBR's DHCP Server to the Cisco's WAN port. The Cisco's WAN side should be configured for DHCP; this should allow the Cisco to establish a route through the HBR/HBA to the internet.

As long as the Cisco's LAN side is not using the same 192.168.1.X subnet then it should be able to use any private IP address subnet. Using 10.x.x.x. is fine, be sure the subnet is limited to 254 IP addresses: the first three octets cannot change to limited 254 IP addresses. Also, you might try forcing subnet mask to be 255.255.255.0.

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