Re: return Nexus by may 11 2012

fastearle86
Member

The rarity, I wish i could have kept mine. You must live in a larger city or are at least consistent with travel. I travel too much and cannot live with the phone. I really did like it though. I simply could not drop any more calls with my boss, sometimes 5 or six times a day....

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Re: return Nexus by may 11 2012

fastearle86
Member

I love the Razr Maxx! Its faster by a long shot and, of course, the battery life....wow! 2 and a half days of fairly heavy use before a recharge! Lovin' it! It will get ICS anyway and maybe it will work well by then...

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Re: return Nexus by may 11 2012

Kuane
Member

I'm being sent my 3rd Nexus since I originally purchased this piece of junk on the 1st day it was available. Biggest mistake I made. Should have gone with the iPhone instead. How do I get Verizon to let me hand back this phone and give me the iPhone? I tried calling Samsung Customer Support today. They said I'd have to send it in to them and they's "repair" it. The customer support dude said this is the first call he's received complaining about this specific phone. Anyone believe him?

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Re: return Nexus by may 11 2012

kabull
Novice

No don't believe them.  I had a mailing label sent to me from Samsung to send my phone back to them.  They said they would "repair it". They also told me it was the first they heard of the problem.  That was mid February.   Hmmmmm.....I called Verizon since I bought the phone from them.....they told me don't send it back to Samsung, send it back to Verizon because they are ultimately responsible.  That was two months ago.  I still have a phone that doesn't work as a phone because I have been promised an update since the day the phone was released.  This whole thing smells.  Google, Samsung and Verizon...........too many cooks in the kitchen.  Each one doesn't have an idea what the other one is doing.  I have gotten a real taste of customer service at it's worst.  Just tell them something.....Sickening........I should have listened to my kids...........GET AN I PHONE.

Re: return Nexus by may 11 2012

prashants17
Member

agree, just read an Australian guy stating that even with 4.04 update, Nexus signal still sucks, so i guess returning seems to be the only option at this point.

Dennis McLean 1 day ago

"Have updated my Galaxy Nexus to 4.0.4 on yakju (in Australia), the bad news is that the phone's reception still sucks. I replaced an el cheapo LG P500 with this Nexus and the LG had some better features and way better reception, VERY disappointed with the Nexus. The big screen is nice, but totally useless without phone service. "

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Re: return Nexus by may 11 2012

prashants17
Member

<Link deleted per TOS>

Message was edited by: Verizon Moderator

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Re: return Nexus by may 11 2012

jayesdee
Member

THEY LIKE TO LIE

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Re: return Nexus by may 11 2012

davegr
Novice

Do yourselves a favor and send your samsung phones back to samsung.  They actually fix problems.  Verizon does not.   Sent my Nexus back for signal issues.  They sent me back a new phone with a newer hardware version.  Working much better. 

~David

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Re: return Nexus by may 11 2012

mikem84
Member

Can you be more specific about newer hardware version.

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Re: return Nexus by may 11 2012

RushFan2112
Sr. Member

I gave up on the Nexus.

I really liked the phone and ICS, but the data connectivity was terrible.

I tried 2 different Nexus phones within the last 10 days and the data connectivity was spotty at best.  My wife's RAZR (or my co-workers Rezound) would get 4G signals and I would barely have a 3G connection.  And the phones were sitting RIGHT NEXT TO EACH OTHER!  I'm glad I fugred this out before my 14-day grace period was up.  I'm now waiting for my Rezound to be delivered.

I've heard the 4.0.4 update won't fix the radios.  It'll just give you more bars...your signal level is still low (by dBm reading).  If you're within your return window and have bad reception,  RUN to a non-Nexus phone NOW.