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my verizon app not working?
achaney05
Newbie
‎02-07-2013 11:25 PM

i recently had to have a new phone sent to me due to a charging issue..
on the previous galaxy nexus i was using, the my verizon app worked just fine..

however after switching to the new one sent to me, it says i need to upgrade

the application.. but that its not available on my device?

how can it be available on one galaxy nexus, but not another?.

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Re: my verizon app not working?
vzw_customer_support
Customer Service Rep
‎02-15-2013 01:31 PM

@achaney05

I appreciate you bringing this to our attention. The My Verizon app is a great applications and its great to hear that you are fan of it.

Let's get this applications working for you. I have found that there is a specific My Verizon App for the Galaxy Nexus. You will need to download this particular application.

http://bit.ly/Vntx7V

YosefT_VZW
VZW Support
Follow us on Twitter @VZWSupport

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