multi media messaging

rionmgirl
Member

I am trying to figure out why I can't send multi media messages with both pictures and sound.  Once I attach one or the other, the attach button won't come up again so I can attach anything else.

0 Likes
1 Solution

Correct Answers

Re: multi media messaging

RoyB_VZW
Sr. Member

With a Samsung phone, it is not possible to send a picture file along with sound, as this creates a file too large for the phone to send. This limitation has been defined by the manufacturer and not Verizon Wireless. This is the reason you are able to send the picture and sound as two separate messages, but not combined into the same Multi-Media Message. This is not the case with different makes of devices, such as LG or Motorola. 

 

If you wish to contact Samsung directly, you may do so by calling 888/987-4357 or clicking on this link

 

Thanks, 

0 Likes
Highlighted

Re: multi media messaging

PO_pack_mule
Novice

Not seeing any option to do that either.  Looks like we have to do it one at a time.

 

0 Likes

Re: multi media messaging

RoyB_VZW
Sr. Member

With a Samsung phone, it is not possible to send a picture file along with sound, as this creates a file too large for the phone to send. This limitation has been defined by the manufacturer and not Verizon Wireless. This is the reason you are able to send the picture and sound as two separate messages, but not combined into the same Multi-Media Message. This is not the case with different makes of devices, such as LG or Motorola. 

 

If you wish to contact Samsung directly, you may do so by calling 888/987-4357 or clicking on this link

 

Thanks, 

0 Likes