Re: We are waiting for "Android 4.1 JB", When is it coming?
GambitIam
Enthusiast - Level 2

Well, done with school now and I see no reason to wait on Verizon's slowness any longer. I do not blame Google, I blame Verizon. Lesson learned, I will remember this in the future.

I lose patience with those who talk about all the hard work that Verizon must be doing to insure that the update is a'ok. You don't really expect me to believe that Verizon doesn't have the technical know how to be on the cutting edge, like their competitors are, do you? No, I learned when my wife's Sprint Nexus S got 4.0.4 before my Verizon GNex did that Verizon just wasn't too interested in efficiently turning around updates for the device.

This will more than likely end up being a plus for me since it will force me to do what was edited out of my last post, and, it will teach me about trusting, or signing another contract with, Verizon.

Now, please, all of those on this thread who are going to bat for the big red V, go ahead and tell me how wrong I am to judge Verizon so. You know, as a business student, I think Verizon has something to learn about competitive advantages, why they are important, and how to achieve them. Opportunity lost, V.

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Re: We are waiting for "Android 4.1 JB", When is it coming?
gernerttl
Contributor - Level 1

Hmmm...so what you are saying is it is all about you and you could care less about the millions of customers that Verizon serves worldwide...not to mention the amount of time and money the company spends just to keep its network up and running...

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Re: We are waiting for "Android 4.1 JB", When is it coming?
rednibkram
Specialist - Level 1

I whole-heartely agree with you Gambitlam.  As a former AT&T customer, I am definitely seeing a difference in customer service from Verizon, or lack thereof.  There is one other reason I can think of that Verizon would hold out on delivering the update.  Why would anyone want to go out and get the new Samsung Galaxy S III with Jelly Bean if they already have a Galaxy Nexus with Jelly Bean?  So, by holding out on giving the SGN the 4.1.1 update, they can SELL MORE SGS3s.  Therefore, I'm calling on all SGN users out there to start flooding Verizon's tech support groups with calls requesting the SGN get Jelly Bean NOW!  Squeeky wheel gets the grease!

Re: We are waiting for "Android 4.1 JB", When is it coming?
Tidbits
Legend

rednibkram wrote:

I whole-heartely agree with you Gambitlam.  As a former AT&T customer, I am definitely seeing a difference in customer service from Verizon, or lack thereof.  There is one other reason I can think of that Verizon would hold out on delivering the update.  Why would anyone want to go out and get the new Samsung Galaxy S III with Jelly Bean if they already have a Galaxy Nexus with Jelly Bean?  So, by holding out on giving the SGN the 4.1.1 update, they can SELL MORE SGS3s.  Therefore, I'm calling on all SGN users out there to start flooding Verizon's tech support groups with calls requesting the SGN get Jelly Bean NOW!  Squeeky wheel gets the grease!

*sigh* It doesn't matter what device you buy...  They make money off services and not the device you buy to obtain that service.  That two year contract is a two year contract for them to make money.  Wouldn't matter if you bought a Galaxy Nexus or a Droid X2 they make money... 

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Re: We are waiting for "Android 4.1 JB", When is it coming?
PJNC284
Master - Level 2

Not to mention the GSIII doesn't even have Jelly Bean (well not officially anyways. ).  And it probably won't see it anytime soon with Samsung's update track record in the US.  Can't wait for 100 "Why doesn't my GSIII have Jelly Bean yet??????????" threads.

Re: We are waiting for "Android 4.1 JB", When is it coming?
rednibkram
Specialist - Level 1

Well, if Verizon were a bit more open with its customers as to WHY there is a delay, people wouldn’t have to GUESS why it takes so damn long, now would they. Also, it isn’t “whining” to complain about someone not providing the information we are entitled to regarding purchases made from their company. It is the companies RESPONIBILITY to freely provide this information to us in order to keep us as customers. It’s a little thing called “CUSTOMER SERVICE”. Something many companies, including Verizon, have seem to have forgotten about!

Re: We are waiting for "Android 4.1 JB", When is it coming?
dedren
Enthusiast - Level 1

I don't suppose you have instructions on how to turn those binary into a

bona fide package?

>Those instructions if posted are in violation of the VZW Community ToS concerning Rooting/Hacking/Jailbreaking....etc<


Message was edited by: Verizon Moderator

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Re: We are waiting for "Android 4.1 JB", When is it coming?
gernerttl
Contributor - Level 1

Since when are you entitled to anything beyond what is in the contract you

signed? Verizon is a private corporation and they don't have to provide

any information about updates. If you want entitlements go ask the

government.

On Tue, Jul 24, 2012 at 8:28 AM, rednibkram

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Re: We are waiting for "Android 4.1 JB", When is it coming?
rednibkram
Specialist - Level 1

Thank you for proving my point. Total sarcasm! No customer service for

compassion.

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Re: We are waiting for "Android 4.1 JB", When is it coming?
Ann154
Community Leader
Community Leader

rednibkram wrote:

Thank you for proving my point.  Total sarcasm! No customer service for

compassion.

What point? You received a comment from a customer/use and not one from an VZW employee.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.