Unable to send picture messages after latest update

[goodgrl125]

Since the latest update anytime I attempt to send a picture message especially to more than one contact all it says is "sending" no error or anything just never goes through. Sometimes it takes several hours if not several days to actual transmit the photo. I am able to receive regular text messages as well as picture texts but sending is where I have my issue. It does not matter if I have WIFI or not the problem remains unchanged. Please help!

[B33]

Try Clearing out all your Caches: the System Cache, Text Cache, Your photo gallery Cache don't clear the Data though and   if that does solve the Issue you might just have to Factory Reset the phone... but i would try one of these other suggestions first.. 

[tikibar1]

goodgrl125 wrote:

It does not matter if I have WIFI or not the problem remains unchanged.

Picture texts won't send/receive over wi-fi, you have to use your cellular connection.

You might try sending yourself a picture text from your phone; that sometimes helps resolve the issue.

[B33]

It might be too the Picture size is just way too big to Send if the size was reduce it might Work..

[wakeryder]

I am also having this problem.  The only fix I have found so far is to turn off LTE. ie: Choose CDMA under the Mobile Networks option in settings.  This seems to allow MMS messages send...but you lose 4G.

[vzw_customer_support]

Thanks to everyone for offering assistance to goodgrl125.
There is one other thing I want you to try. Please make sure that data is enabled by going to Settings -> More -> Mobile networks -> Data enabled. Being an avid picture sender, I can only imagine your frustration with not being able send these messages.


Tamara H.
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