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Takes forever to permanently delete e-mails

Member

Whenever I get 30-40 emails in my deleted items folder and select "delete all", my phone locks up for a good 2-3 minutes while it deletes the emails.  Anyone else have this issue?  Any suggestions?

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Re: Takes forever to permanently delete e-mails

Novice

On the screen you are on when  the emails are being deleted there is no status indicator.  The device may take a moment to delete the emails but is not freezing up.  This issue is currently  being looked into.  

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Re: Takes forever to permanently delete e-mails

Seems long but really don't know.  I know that would hold you up if  you needed email right then.  Can you still multitask and do other functions while that is in background?  Can you re-arrange deletion timetable, like when you go to bed?  

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Re: Takes forever to permanently delete e-mails

Novice
Yes you will still be able to back out to perform other functions by hitting the home key. The reason for the delay may be your signal or connection to the network. You can update this by dialing *228 then selecting option 2.
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Re: Takes forever to permanently delete e-mails

Member

ok so did you say you have the options to delete ALL?  :womansurprised:

 

Can you just please tell me where that is?  I have stuck deleting individually. 

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