Re: S7 after Oreo update Battery - slow and poor battery life.
tlb044
Enthusiast - Level 1

Not sure if something was pushed to my phone after I posted this, but....less than half an hour after my post my phone blew up with more than 50 text messages I was not getting and the battery life returned to normal.

If something was pushed thank you.  

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Re: S7 after Oreo update Battery - slow and poor battery life.
jrh4054
Specialist - Level 3

Go figure.

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Re: S7 after Oreo update Battery - slow and poor battery life.
vzw_customer_support
Customer Service Rep

tlb044, 

 

We're glad to learn that your phone's performance has returned to normal for you as we want you to be able to enjoy using the phone you've grown to love over time. While we were not able to find any known issues with the recent updates, we were able to confirm that optimization of the applications and battery can occur for several days after a software update has been completed. This may have been the cause of your rapid decline in battery life and messaging trouble for that week. Should you run into any additional concerns our Troubleshooting Assistant at this link http://vz.to/2q3woYF is a great place to start, but we're always here to help as well.

 

Shawnte_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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