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Hi,
Occasionally my picture file folder disappears from my sd card file. All of my contact photos and picture frame photos are still active and in place, however when i try to add a new photo to a contact or send a pic from file I can't find it. Any idea why this happens?
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This is just a system error. You will need to perform a factory reset to clear out all the system settings. The steps to do this are listed below:
1. Hold Home Button and press power (continue to hold until you see the triangle with an asterisk like in step 2)
2. Screen will show a Android with a triangle with asterisk
3. Let Go of Home Button and Power
4. Press Search Button (Far Right Button)
5. A blue menu will show at top of page, scroll to Format Device
6. Select Yes to verify
7. Allow format to complete (Information at bottom of page will go through a few steps)
8. Once Format is complete Blue Menu will show at top again, select Reboot
9. Sometimes phone hangs after reboot and will take a while but if no response after 5 - 10 minutes, pull the battery and reinsert. (Device usually starts fine after this)