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New Galaxy Nexus - 4G signal but no data?

skeeter007
Member

I am experiencing an odd problem with my new Galaxy Nexus. I am in an area with good 4G coverage (Reston, Va) and often show 2-3 bars of 4G service. However, some of the time when I'm connected to 4G, I am unable to receive any data at all. The 4G icon indicates that data is being sent (up arrow) but I am unable to open any web pages or download any data at all (no down arrow). Anyone else having a similar issue?

 

The other day my phone was stuck in this state until immediately after I received a phone call, at which point 4G data started working again. Again, this does not appear to be a signal strength issue as the phone indicates that I am connected to 4G while this problem is happening.

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Re: New Galaxy Nexus - 4G signal but no data?

rwssoccer1
Member

Do the bars turn gray or stay the same blue color?

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Re: New Galaxy Nexus - 4G signal but no data?

skeeter007
Member

The bars remain blue. The up arrow displays every so often like it's sending data, but I never see a down arrow (receive) when this issue is happening.

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Re: New Galaxy Nexus - 4G signal but no data?

Bot
Member

I have had this problem several times.  Even pulling the battery did not help.  Then, out of the blue, everything was fine again.

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Re: New Galaxy Nexus - 4G signal but no data?

session88
Member

I have the same issue starting today.  I have full 3g signal and am getting a "no Connection" error when opening the browser, market, etc...  It comes and goes.  I downloaded Juice Defender app today, not sure if that has something to do with it.  It is very annoying

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Re: New Galaxy Nexus - 4G signal but no data?

skeeter007
Member

So this seems to happen in a certain part of town. Driving through town tonight both mine and my girlfriend's Galaxy Nexus showed 4G signal, but with no data connection. The up arrow in the signal indicator flashes when I try to visit a web site or pull data down, but the down arrow does not, and no data is retrieved.

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Re: New Galaxy Nexus - 4G signal but no data?

skeeter007
Member

This morning the problem has been happening on 3G as well. Decent 3G signal, no data connection (although the phone is reporting one in under phone status).

 

Interestingly, this is in the same location where the 4G signal was decent but I was unable to get a data connection. I'm wondering if there's something wrong with the device authentication on this particular tower.

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Re: New Galaxy Nexus - 4G signal but no data?

PJNC284
Sr. Member

Verizon has been having network issues across the country this morning so that's probably what you're seeing.

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Re: New Galaxy Nexus - 4G signal but no data?

curtterp
Sr. Member

I had data connection issues in lower central Wisconsin this morning. I noticed no data from my speedometer app (no weather information), but I had no trouble talking with my wife on the way to work. After I got to work, I had no 3g/4g indicator, but had good signal. Then about 20 minutes later, 3g indication and no problem with data since then.

 

Definitely looked like a Verizon problem this morning.

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Re: New Galaxy Nexus - 4G signal but no data?

skeeter007
Member

The issue is happening again today. Good 4G signal, no data connection at all. This is consistently reproducable at my current location with both my and my girlfriend's Galaxy Nexus (20190).

 

I've seen it happen occasionally with 3G, but mainly 4G.

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