Re: Network problems
Ann154
Community Leader
Community Leader

Tidbits wrote:

I never had a problem to this date and always had my nfc on. If the NFC cause problems for some then it has to be a RF shielding issue and the phone needs to be replaced.

I guess that is a possibility too. I figured it would be an option for them to test out.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Network problems
radar320
Contributor - Level 2

I have turned off NFC with no improvement.  I also discovered that I have most of my issues in areas with 4g.  When I am in the LTE/CDMA mode, I completely lose service and doesn't come back even with the suggested fixes.  I have to switch to just CDMA mode before service returns and it holds.

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Re: Network problems
ajnevares1
Specialist - Level 1

Same here, turned off NFC and it still drops when on 4G only...it comes back on its own, but drops again a few minutes later. Actually, since I turned on 4G then turned off NFC about 20 minutes ago, 4G and voice dropped 3 times.

Pulled the battery and SIM after changing the settings but still dropping. My replacement should be here this afternoon, lets hope this one works.

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Re: Network problems
radar320
Contributor - Level 2

I went to my local Verizon store on Friday to either return or exchange the phone.  I told them what was happening and some things I had discovered.  They ended up exchanging it for a brand new nexus.  Said the switching mechanism in the phone may have been defective.  Since I have had the new one, I have only dropped all service once maybe twice.

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