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How do I unlock my phone by signing into my gmail account if I don't currently have Mobile Data turned on? (Fascinate)
Megannn26
Newbie
‎03-29-2013 03:08 PM

    I currently have a pattern lock on my phone, and after too many attempts, the only way to unlock it was to log in to my gmail account from there. It wouldn't log me in on my phone, but I could log in using the same email and password on my browser. My mobile data automatically turns off when my phone is not in use to save data. I'm assuming that you need mobile data connection to log into your gmail account, but I can't turn it on because I'm locked out. Any help? Smiley Happy

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Re: How do I unlock my phone by signing into my gmail account if I don't currently have Mobile Data turned on? (Fascinate)
vzw_customer_support
Customer Service Rep
‎04-01-2013 11:21 AM

Megannn26

It's important to be able to unlock your device!  You can easily unlock the device http://vz.to/10puCK1 by hard resetting the device http://vz.to/YZQqQu.  Your data can easily be restored by integrating your previous Google and Backup Assistant accounts onto your phone at setup.  Let me know how this works out for you.  Thanks!

AnthonyTa_VZW
VZW Support
Follow us on Twitter @VZWSupport

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