Sadly no. As soon as I got back to Florida it had the same issues.
I called Verizon while in New York and they said they would do a follow up
call the next day when I would be back in Florida. They did not follow up
and I ended up calling them the following weekend. I explained what
happened and they said that they would look into it. They said they had
engineers check the area for signal issues and I had to explain that no
other Verizon phone around me was having this issue. They then had a Level
3 tech support follow up with me and we did all the same troubleshooting
from the 1st and 2nd tech support calls, same result. They stated it must
be the phone and suggested I call Samsung as they are the manufacturer and
are responsible for the hardware of the device. The Samsung support line
they provided was 888-987-4357, but I have not called them.
When troubleshooting the last time the tech on the phone mentioned that she
was receiving a ping signal from my phone that was indicating that it was
trying to connect through the Sprint cellular network. Whether that was for
the LTE or CDMA/GSM bands I'm not sure. I've not had any issues with 4G
Data and the speeds seem to be the higher end Verizon ones that I am used
to and to the best of my knowledge our version of the phone does not have a
GSM radio. When she had me boot into recovery and clear my Dalvik Cache
then boot into safemode the phone stopped sending any signal of any kind
(including data) and that was when she decided it was time for a new phone.
I left it in safe mode and a short while after the call ended my 4G data
connection returned but no call/text still.
I'm not a cellular networking engineer but this is what I know:
This issue started randomly. I did not damage the phone it did not over
heat. I was at dinner and it was in my pocket.
I have never had issues with 4G LTE network only the CDMA network.
My phone says "No Mobile Network Available" indicating that it does not see
a CDMA network, or is not allowed to connect to it.
When in "Roaming" mode I was able to make phone calls and send text.
I believe Sprint has some sort of CDMA network, which would make sense with
what the 3rd support call stated, and my phone can connect to their network.
If Verizon edits the following statement please contact me directly for the
info.
After all this and a month+ of not having a phone I tried reflashing the
radios with ADB (Android Debug Bridge) and the LTE radio took about 3
seconds then when it moved down to the CMDA radio it took 94 seconds to
flash but did say successful.
Here is the log:
sending 'radio' (10496 KB)...
OKAY
writing 'radio'...
OKAY
finished. total time: 3.692s
sending 'radio-cdma' (3724 KB)...
OKAY
writing 'radio-cdma'...
OKAY
finished. total time: 232.964s
As you can see it's taking 30 times longer to write 1/3 of the data, which
just doesn't add up. As I said before I am not a cellular engineer so take
what I say with a grain of salt.
Conclusion, there are likely 2 scenarios happening.
1. The CDMA radio has issues to the point Verizon's network does/can/will
not recognize my device but other cellular providers will.
2. My device has been black listed (probably for still having 😮 unlimited
data) or the ESN/MEID is reported as stolen. Both of which I'm not sure how
to find out.
I hope this helps everyone else out here. Let me know if you have more info.
