Froyo causing random freeze
facinate
Newbie

I have been using samsung Fascinate for last 6 months. Couple weeks back I got a message to update to Android 2.2 (Froyo) and I did. It got updated successfully. In a day or so I started seeing Phone getting frozen. Frozen means

 

1. No keys operate but they are lighted up (continuously)

2. Screen has corrupt image and that's very dim. 

3. Power on/off switch doesn't work.

4. The only solution is to remove the Battery, put it back in and reboot.

 

Step 4 puts the phone in good condition until it freezes again. This is not a routine behavior so don't have any statistics on what exactly triggers it. Would update once I have something. The only thing I know is there was a third party application which I ran (which I have been running for last 6 months without any problem) before the phone froze today.

 

But my question : is it a known issue? And if yes what's the solution?

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Correct answers
Re: Froyo causing random freeze
Herbb623
Contributor - Level 3

Agreed.   Make sure your contacts, etc. are backed up to verizon or google.

 

Then do a 'Factory reset'. ( Menu..Settings..Privacy..'factory data reset'. )

 

Then use phone for a while without installing any market apps.

If phone works OK, install apps a couple at a time and test to make sure

no problems.  Uninstall any problem apps.

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Re: Froyo causing random freeze
facinate
Newbie

Any help here?

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Re: Froyo causing random freeze
nickjr
Contributor - Level 3

facinate wrote:

Any help here?


Reset would definitely help....
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Re: Froyo causing random freeze
Herbb623
Contributor - Level 3

Agreed.   Make sure your contacts, etc. are backed up to verizon or google.

 

Then do a 'Factory reset'. ( Menu..Settings..Privacy..'factory data reset'. )

 

Then use phone for a while without installing any market apps.

If phone works OK, install apps a couple at a time and test to make sure

no problems.  Uninstall any problem apps.

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