I've been trying to update my phone since last night by going to Settings > About Phone > Systems Update > Check New. However, so far I keep getting the message that "Server Unavailable". May I know what I can do to fix this?
FYI: my phone is not rooted.
I had the same issue yesterday... I was linked to the internet through WiFi at my home.
I tried the update search again this morning using Verizons server (WiFi off).
Sure enough I found an update, it downloaded succesfully.
Tried to install it, but the installation was unsuccessful.
I am being told the update was just released today, batched out to only 1,000 people at a time.
there may be issues with the software or the hardware.
I am posting my situation as a new threat, so check it out for any further info.
I have 3 new Samsung Fascinate's. All working great.
I turned off the WiFi first.
Then did the system updates. All 3 updated without any issues.
I just following the simple instructions here:
Thanks for responding (I've gone through the pdf this morning, but still nothing works)... as mentioned, my wifi's not turned on. I've also tried rebooting my phone.... I've not rooted my phone... and yet I am still unable to connect to the server to download the update. Please help. Thanks!
Try doing a soft reset on the device by powering the device off, removing and replacing the battery, then dialing *228 send and option 1 on the device after you power it back on.
I took my phone in and had the VERIZON staff attempt to update the phone for 2 hours one night, soft resets and all, then they gave me a different fascinate and that one wouldn't take the update either. I brought that one back in the next night and again, another 2 hours. They stated it is an issue with 5000 different phone numbers and not the phone itself and said they would turn in a ticket for the issue. They said they hope it gets fixed in a week.......confused and frustrated.
I was having the same issue while connected through WiFi. I did a soft reset, a *228 call, then finally turned WiFi off and I was able to connect... I know that doesnt help....