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Fascinate OTA Update

duinster
Member

Hi,

 

I've been trying to update my phone since last night by going to Settings > About Phone > Systems Update > Check New. However, so far I keep getting the message that "Server Unavailable". May I know what I can do to fix this?

 

FYI: my phone is not rooted.

 

Thanks. 

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Re: Fascinate OTA Update

Scott13M
Member

I had the same issue yesterday... I was linked to the internet through WiFi at my home.

I tried the update search again this morning using Verizons server (WiFi off).

Sure enough I found an update, it downloaded succesfully.

Tried to install it, but the installation was unsuccessful.

I am being told the update was just released today, batched out to only 1,000 people at a time.

there may be issues with the software or the hardware.

I am posting my situation as a new threat, so check it out for any further info.

 

Fascinated

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Re: Fascinate OTA Update

duinster
Member

My wifi was never turned on, and despite trying the whole night, I still get the same "Server Unavailable" message and am unable to download the update. 

 

 

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Re: Fascinate OTA Update

Herbb623
Novice

I have 3 new Samsung Fascinate's.   All working great.

I turned off the WiFi first.

Then did the system updates.  All 3 updated without any issues.

 

I just following the simple instructions here:

http://support.vzw.com/system_update/samsung_fascinate.html

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Re: Fascinate OTA Update

duinster
Member

Thanks for responding (I've gone through the pdf this morning, but still nothing works)... as mentioned, my wifi's not turned on. I've also tried rebooting my phone.... I've not rooted my phone... and yet I am still unable to connect to the server to download the update. Please help. Thanks! :smileyhappy:

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Re: Fascinate OTA Update

Alangina
Member

I have been able to download the update however it will not execute and error message keeps saying unsuccessful. What is the problem??

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Re: Fascinate OTA Update

Android10
Novice

Try doing a soft reset on the device by  powering the device off, removing and replacing the battery, then dialing *228 send and option 1 on the device after you power it back on. 

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Re: Fascinate OTA Update

Bearlover1226
Member

Noah, 

I took my phone in and had the VERIZON staff attempt to update the phone for 2 hours one night, soft resets and all, then they gave me a different fascinate and that one wouldn't take the update either.  I brought that one back in the next night and again, another 2 hours.  They stated it is an issue with 5000 different phone numbers and not the phone itself and said they would turn in a ticket for the issue.  They said they hope it gets fixed in a week.......confused and frustrated.

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Re: Fascinate OTA Update

Sanafol
Member

well I guess we're apart of the 5,000 numbers b/c I get the "server unavailable " as well:smileysad:

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Re: Fascinate OTA Update

TimSnyder
Member

I was having the same issue while connected through WiFi. I did a soft reset, a *228 call, then finally turned WiFi off and I was able to connect... I know that doesnt help....

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