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Customers will also be able to download the update manually by going to Settings > About Phone > Update Phone.
I tried that with mine and got the message: no new software available
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I've tried manually updating menu>settings>About phone>System Updates> Check new and for some reason I keep getting an error message (Code 500) saying the server is unvailable. I've tried a soft reset (removing the battery) and hard reset (factory restore) and STILL cant get the 2.2 update. What is causing this???
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Don't waste anymore of your time, go to the Verizon store and let them figure it out or get a new replacement
SJA1906 wrote:I've tried manually updating menu>settings>About phone>System Updates> Check new and for some reason I keep getting an error message (Code 500) saying the server is unvailable. I've tried a soft reset (removing the battery) and hard reset (factory restore) and STILL cant get the 2.2 update. What is causing this???
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I show upgrade to 2.2 is available, but am so afraid that it will delete all my information like a hard reset does. My contacts are backed up on backup assistant, but cannot back up calendar, app/icons, settings for so many things. However, I was told to take out the SD card BEFORE updateing to 2.2 so would have the photos etc. Can anybody tell me how I can save ALL my settings before updating to 2.2? Also, it it worth it to update to 2.2? Is it really better? I am having to take out battery because my Samsung Fascinate freezes with the 2.1; and also had to do hard reset when I couldn't send photos with emails....it had frozen. Thanks for any help. Heyjude4wu
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I recieved my 2.2,1 update a little over a week ago for my fascinate..i am still not getting adobe flash player..can you help..btw..i had no problems with the update other than the adobe .
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Sorry about the problems you been having with the software upgrade. May I ask have you verified that wifi is turned off on the device? Are you able to browse the web on the device? After turning wifi off, you can do a battery pull & update the device prl using *228 option 2. If the issue persist, feel free to send me a private message for additional steps and options,
Arnetth_VZW
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I did the update on Saturday May 14, 2011 and I recommend not to do it... My phone has frozen after I have done the update. I hit a application on my phone it sits there for a minute and then it will open it, If i try to move the page it freezes for a min then moves the page. It is a horrible update I am extremely mad at myself because part of me knew i shouldn't have done the update because whenever my boyfriend did a update on his phone from verizon his phone acted funny... And now mine is so i dont recommend to do the update
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Do a factory reset that should clear up your issue...
lanahwanna wrote:I did the update on Saturday May 14, 2011 and I recommend not to do it... My phone has frozen after I have done the update. I hit a application on my phone it sits there for a minute and then it will open it, If i try to move the page it freezes for a min then moves the page. It is a horrible update I am extremely mad at myself because part of me knew i shouldn't have done the update because whenever my boyfriend did a update on his phone from verizon his phone acted funny... And now mine is so i dont recommend to do the update
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My Fascinate doesn't even show the update. I've gone to "About Phone", then "System Updates" and then "Check New". Nothing comes up. So what do I do?
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Same thing happened to me!