The problem here is that some Verizon customers continue to make excuses for Verizon. Why is it that you consider it acceptable that Verizon totally ignores customers request for information? This is not National Security, ok? Verizon customers fight here like rabid dogs, you have the the group that is offended mostly by the lack of Verizon Corporate response and then you have a group that has an excuse for every example that is presented of Verizon's poor customer service.
To the second group: Why do you continue to cuddle Verizon? Do you allow yourselves to be ignored by every single company you do business with? Why do you find it acceptable for Verizon to steal from millions of customers $1.99 at a time, but will take the time to point out that if some guy that pays for an unlimited data plan was to hook up a usb cable to his laptop and go on the internet; he is a thief. Verizon steals by the millions, not a nickel or dime at a time. What is wrong with the way you people think?
You badmouth the little guy and you protect a multi-billion dollar corporation that will simply rob you blind if you don't pay very close attention to each and every monthly bill, I know that you are fully aware of all the money that Verizon has been fined for overcharging millions of their customers...but just don't care, not important, not relevant...unless maybe one day you discover they stole directly from you. Perhaps you will care then...no, you will continue to defend then.
