Emergency call only mode, how to get out?

kandys
Member

I was downloading the Samsung Kies app and then my phone went into Emergency call only mode. I have tried power down, take the battery out, reboot and recover mode and it comes back to the same, emergency call only mode. What do I do?

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Re: Emergency call only mode, how to get out?

Ann154
Expert

Is this a message in the notification line or something else?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Emergency call only mode, how to get out?

Verizon Employee

kandys, Were you able to completely download Samsung Kies? I'm wondering if that app can affect the call function on your Nexus. Did you ever set up a password on the Nexus?

I would recommend taking the device to a store to have the SIM replaced if it is still stuck in emergency call mode. Please let me know the end result.

Tamara H.

Follow us on Twitter @VZWSupport

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Re: Emergency call only mode, how to get out?

Ann154
Expert

@TameraH_VZW

I had the emergency call mode once recently myself on my Nexus. I was able to exit it easily. I was hoping the OP would reply back with more information to see if it was a similar experience.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Emergency call only mode, how to get out?

glenn_b
Member

kandys wrote:

I was downloading the Samsung Kies app and then my phone went into Emergency call only mode. I have tried power down, take the battery out, reboot and recover mode and it comes back to the same, emergency call only mode. What do I do?

I also had this problem recently and did search on Google and found this very nice guide to handle a no service or emergency calls only issue. Hope this will help you too or other people who will have the same problem. Here is the link for that.

http://www.phoneforum.com/forums/general-phone-forum/4663.htm#post9128

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