I am sorry, but we have come to this post because we have the same problems that have been posted. We are trying to find a way to make this phone useable. No one at Verizon or Samsung seem to be able to take care of their customers. I know, the update is coming from Google. I have been told by Verizon that they are ultimately responsible for this phone. Twice as a matter of fact. We come here looking for answers and tips and then get shot down. For what reason, I am not sure. I really don't want to have to root or hack my phone. But I do think I am entitled to a phone that will operate as phone of all things. If the companies that are partnered in this phone were taking care of their customers, there would be no need for all this root/hacking talk. We have been promised since January that help is on the way, first they told us early March, then late March, then early April, now it's mid May. I have since had to have my home phone service reinstalled because I used my phone for business. The Galaxy Nexus is just not reliable enough. Call quality goes bad on nearly every call due to terrible signal strength, I assume.
