I finally had a Verizon tech tell me that most of my issues were known and a complete system update was scheduled for sometime in May. (I was also told in March and April, respectfully,l that software updates were scheduled), I'm getting tired of waiting....that is one of the main reasons I bought this phone...
verizion charges you $249 for phone extender, all other providers give it for free if your service is poor at home I HAVE 2 OF THEM FROM OTHER PROVIDERS, AND THEY WERE FREE.. yes i agree what a rip off and they don't care.unless it involves your pocket book..bout had it with this service. i had way better offers and loyolty with AT&T
I think it is a mistake, albeit a common one, to fault a company for not "caring" when the corporate structure is just that: structured [with respect to specifically designated, unfeeling processes (A->B; A1->B1; A2->B2)] to maximize profits, which is an indicator of success within the respective industry. In the company, of course, are individuals who are able to enact free will within the corporate structure, inasmuch as they are able. The benefit here is that companies do not have the ability to create a "hive mind" presence, which allows free will to bypass the structure of the company's guidelines. With that being said, it would be incorrect to use terms like "caring" for any for-profit institution and would even be incorrect to use it as a means to define the general opinion of the people who work with the company or any company for that manner.
Okay people, to make things clear, Verizon is lying through their teeth on this issue. These are the facts:
1. Samsung's Involvement:
Samsung is merely the hardware provider of the Galaxy Nexus, which means that they have NOTHING to do with the 4.0.4 update, especially its distribution. This is why every time the VZW "customer service" rep directs you to Samsung, they have no idea and just send you back to Verizon. I actually feel bad for Samsung, because they are a very good company that has produced a brilliant piece of hardware, and is now being made a scapegoat by a dishonest telecommunications company that is only trying to cover its own (profane word for buttocks here).
2. Who is really to blame:
Some people will blame Google, but remember this: each Nexus phone has been (essentially) a beta tester for the next version of Android. This means that every Nexus phone owner should expect bugs initially. The bugs are Google's fault, but Google has done everything they can to fix the issue in ICS 4.0.4. So that means that culpability rests solely on Verizon for not distributing it. There is no reason that an update VITAL to the functionality of a high end smartphone should be withheld for more than a month--4.0.4 was launched March 29th--from its customers. There is especially no reason why a company like Sprint--who only just received the Nexus on April 22nd--should have already pushed said update to its customers before a company like Verizon--who has had the phone for 5 months--does. Blame Verizon people, blame them HARD.
3. Why they are doing this to us:
Don't kid yourselves, people, we are stuck in the middle of a power struggle between Verizon and Google. This whole power struggle, as many already know, is centered around a little app called Google Wallet. Never once has a service provider fought so hard to prevent its customers from getting an application, especially one created by the OS's developers. This is all because of greed and control. Verizon is coming out with their own wallet app next year, and doesn't want it to have to compete with Google's product, probably because it won't be nearly as good. To date, I have yet to see Verizon app (besides Backup Assistant, which is good) that can hold a candle to its Google equivalent. In fact, in the month that I have had my Nexus, I haven't downloaded a single VZW app. You will probably all recall the failure of the paid VZ Navigator service in the midst of the free (and IMO much better) Google Maps Navigation. Verizon knows this, and is blocking this update as a little temper tantrum, I'm sure. This kind of power struggle has happened before, and was the reason why Verizon didn't get the iPhone for years, despite being contacted by Apple before AT&T. Verizon didn't want to allow a phone that had its own applications (and app store) onto its network, and as a result Apple went to AT&T. At the time, there was no other smartphone with that kind of backing, so Verizon wanted to keep their hold on their mobile app market. It wasn't until Verizon started to see customers leaving for AT&T and its iPhone that it finally allowed the Apple iPhone onto its services. Just look at your Nexus. You have to look really hard to find Verizon Wireless anywhere on the phone. When you turn it on, Google. On the homescreen, Google. The only places you ever see Verizon Wireless is at the lock screen and in the notification menu in tiny little letters (I'm ignoring the back of the phone because that is a Samsung thing). Verizon is trying to take a Google phone and make it their own, which is stupid. Verizon is a telecommunications provider, not a software or hardware company. If Verizon would just do their job and let software companies like Google write the... uhh... software, and stop trying to control what apps its customers have access to, we can all be happy and have our awesome GOOGLE phones and enjoy our great Verizon reception and mobile data. Nobody would be complaining, or sending complaints to the FCC (I did), and both companies would be left to do what they are good at. Verizon, you are a TELECOMMUNICATIONS PROVIDER, NOT GOD.
While I could rant much more about this issue, I'm worried that any more ranting will provoke an unacceptable level of profanity (its been nearly impossible to avoid it thus far), so I will stop.
But on a side note, all of you please take the time to file a complaint with the FCC about this issue, and be sure to include all of the facts to can in their silly 1000chr form. While Verizon may not care about its customer's experience, they will have to when the Fed comes a-knockin'.
Personally, I fell The FEDS will not give a flying fig about an OS update to a phone.
Off topic comment, The new mentality where if one does not get their way, so let's have the government hold our hand and spoon feed them will soon kill this country.
They they most certainly don't!
+1
FINALLY!!!! Someone who is well versed & informed!!!
Your answer may not have been listed as the, "Helpful Answer" but it is by far the most accurate.
I wouldn't care if I made billions per year. Pretty sure most wouldn't honestly.
Coporate superpowers will do as they wish at the expense of the consumer. Those were the cards you were dealt.
Start a new topic or ask questions in the open forum.
