voicmail
rlbologna
Enthusiast - Level 2

Everytime I check my voicemail it speaks in spanish and I have no idea why its in spanish I want it back to english

1 Solution

Correct answers
Re: voicmail
Not applicable

Menus are as follows:

Option 4 [personal options]

Option 2 [administrative options]

Option 1 [general options]

Option 5 [language]

Found it. Good luck!

View solution in original post

Re: voicmail
tikibar1
Community Leader
Community Leader

Dial your voice mail and enter your passcode.  Then press:

4 for personal options

2 for admin options

5 for mailbox language

2 for English

# to confirm

Re: voicmail
rlbologna
Enthusiast - Level 2

I tryed that I called my voicemail and its speaking in spanish

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Re: voicmail
tikibar1
Community Leader
Community Leader

Yes, I understand that it's speaking in Spanish.  You don't have to understand what they're saying.  Just enter your password, then:

press 4 and wait a second or two

press 2 and wait a second or two

press 5 and wait a second or two

press 2 and wait a second or two

press # and it should be back to English

Re: voicmail
rlbologna
Enthusiast - Level 2

Okay so when I do all that my voicemail should go back to english

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Re: voicmail
tikibar1
Community Leader
Community Leader

yes; if it doesn't, post back and let us know what happens

Re: voicmail
rlbologna
Enthusiast - Level 2

I did call voicemail its not working its making me mad

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Re: voicmail
B33
Legend

Give this a try when i call my Voice Mail  I do this on my Phones use the speaker phone.. but since you issues aren't going away.. Try this first lets clear the all the Data and the Caches in the Voice Mail..  Follow this below

Go into your settings > then app settings >  on your phone you should see Downloaded > Running > then followed by ALL  <>  From there scroll up the page till you reach Voice Mail  <> Tap to enter.. once in clear the Cache and all Data basically your starting from scratch but when all else fails you have to reset.!

After doing this hit your home button then power off then back on your phone.. Tap your Voice Mail let it call the system see what it says and since the Data & Cache was cleared you may have to go in and reset it up but Hopefully the Spanish Language is gone..

Hope this Helps..

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Re: voicmail
Not applicable

Don't know if this still works but here goes.

Call your voice mail then enter your pass code.

Press 4 on the key pad. In the old days it gave you options to change settings. One of which was language.

Did you check and see if your device is able to get voice mail via dialing in from a landline. Call your own number, hit the # key, enter your password and see if it is actually the voice mail or your device that may be set to Spanish

Good Luck

Re: voicmail
Not applicable

Menus are as follows:

Option 4 [personal options]

Option 2 [administrative options]

Option 1 [general options]

Option 5 [language]

Found it. Good luck!