voicemail notification

0102
Member

Samsung J3 phone not receiving any notification when a new voice is left on cellphone, this all occurred after last update.  As of this dated 09/13/2019 no solution for tech support.  Do anyone else have this problems?

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Re: voicemail notification

sb89052
Member

I found this works for me easier then doing it online like some suggested.

The My Verizon app on your phone

Tap: The 'menu' in the top-left corner of your screen.
Tap 'Devices'.. Then Sign In
Tap: 'Manage device' below the phone line you want to manage.
Tap 'Controls'....Next to the Manage
Tap: 'Adjust service blocks'
Tap: 'BLOCK PREM VISUAL VOICEMAIL' so it's GREEN
Sign Out and then test it.

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