voice mail pauses every few seconds Galaxy S7

korg60
Member

I am having an issue and am not sure if it started happening after the Nuget update or not.  when playing back recorded messages, they now pause every few seconds and I must hit the play button.  I am using a Samsung Galaxy S7 and have not had a problem until recently.

Labels (1)
Tags (2)
Highlighted

Re: voice mail pauses every few seconds Galaxy S7

Community Manager
Community Manager

That is not how we want your voice mail to work on your phone. We are here to help. Have you tested the voice mail out after closing all running apps on your phone?

We ask, because if there is a lack of free RAM at that time, apps could stop or stutter. Have you tried clearing the cache of the Voice Mail app?  http://vz.to/2k1enma

StevenG_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes