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text messages going to my email as well ?
4bigdogs
Member

Just got my s4 yesterday...all texts that i get and send come through to my email as well.

My friend says the same thing happens on her s4 too... that's overkill ! can this be stopped?

thanks

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Re: text messages going to my email as well ?
vzw_customer_support
Customer Support

Hey there 4bigdogs,

Congrats on the new S4! I hope that other than this text messaging issue that you are enjoying the phone so far.

I know one message is enough and I can certainly assist.  The S4 carries an option to sync your text messages with your exchange e-mail address. 

To turn that off go to Settings > Accounts > Microsoft Exchange Account > Settings > Name of Account > Scroll to the very bottom. Uncheck 'Sync SMS'.

Let me know if you need additional assistance.


Nicholas_VZW
Please follow us on twitter @VZWSupport

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Re: text messages going to my email as well ?
Deegee40
Member

Spent an hour on this...

I see

Sync Contacts  

Sync Calendar   

Sync Tasks

I do NOT see Sync SMS anywhere

Please help

Thanks Doug

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Re: text messages going to my email as well ?
vzw_customer_support
Customer Support

I appreciate you following up with us. There was one brief step that was missing. After scrolling to the bottom, there should be the option for "more settings."

For example; menu> settings > accounts > Microsoft Exchange ActiveSync> Settings > click the name of account > Scroll to the very bottom> More settings. Scroll down and uncheck "Sync SMS." 

YosefT_VZW
Follow us on Twitter @VZWSupport

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Re: text messages going to my email as well ?
Deegee40
Member

The below does not work on my phone at the end of your process there is NO Sync SMS to be found...

Luckily the problem no longer happens, not because of your below email...

Something wrong with my phone>

Doug

Email information removed as required by the Terms of Service.

Message was edited by: Admin Moderator

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Re: text messages going to my email as well ?
Deegee40
Member

Di you write something in today's email you sent me?

I do not see what you wrote..

Doug

Sent from my Verizon Wireless 4G LTE smartphone

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Re: text messages going to my email as well ?
Ann154
Expert

Deegee40 wrote:

Di you write something in today's email you sent me?

I do not see what you wrote..

Doug

Sent from my Verizon Wireless 4G LTE smartphone

One of your email replies was edited by the Moderators to remove your personal information (likely your email address) from the post. Personal information isn't allowed on this public community forum because of the Terms of Service here.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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