samsung galaxy s6 software update.
amylamon
Newbie

We have 2 samsung s6 phones that recently had a software update.  Since the update, the wifi on both phones goes out during use and then we have to reconnect. We have other phones that aren't having this problem.  We know it's not our wifi and this only occurred after the most recent update.

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Re: samsung galaxy s6 software update.
vzw_customer_support
Customer Service Rep

@amylamon

It's important that you're able to maintain a reliable WiFi connection while using your Samsung Galaxy S6 device. Let's see what's going on with your device's WiFi feature.

How often does your WiFi connection drop? Do you get an error message when this happens? Please let me know so that I can further assist.

AnthonyTa_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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