Re: s5 will not charge or connect to laptop after latest update.

Community Manager
Community Manager

Updates are meant to improve your device Micegg46. I regret to learn you are experiencing difficulties after a recent software update. Have you tried using an alternate charger? Can you try plugging your phone in a different outlet and test charge? Is there any physical or water damage to your phone?


Thank You,


Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!