Re: s5 will not charge or connect to laptop after latest update.

Community Manager
Community Manager

Updates are meant to improve your device Micegg46. I regret to learn you are experiencing difficulties after a recent software update. Have you tried using an alternate charger? Can you try plugging your phone in a different outlet and test charge? Is there any physical or water damage to your phone?

 

Thank You,

MichelleS_VZW

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