Crossbow30 The software update is intended to improve your experience. Let’s see what we need to do to make this happen. However, I want to be sure we are on the same page. Are you using the Google Calendar? The message “cannot connect to Google” is that the app or data that is not working? DeloresK_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!