I recenty upgrade from an IPhone to the Samsung Galaxy S5 and while it has worked great so far, today, while removing the protective case I purchased, the little robot guy came on the screen, the screen then went blank, some power save mode or what not came up and now the red Verizon screen is stuck on my phone and I cannot use it. I have tried removing the battery, as the phone gets too hot with the battery in, removing the Sim card etc to no avail....short from taking the phone to a store when I have time, any suggestions? I cannot press any buttons or get out of the screen except by turning the phone off by taking the battery out....very frustrated!!
