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phone spins and spins?

Member

My phone when trying to download content takes FOREVER to finish.  I've got good signal strength, good battery, 4G and i'ts sooooo slow!  Any help or suggestions as to what causes this?

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Re: phone spins and spins?

Expert

Try a new SIM card. They are free at a corporate Verizon Wireless store.

Although if you and your husband have a the same phone model, you might want to switch the SIM cards between the two phones. If you have the same results with your SIM card in your husband's phone, then the issue might be tied to either the SIM card or something in your line itself. If your husband's SIM card exhibits the same issue while in your phone, then the problem is likely the phone itself.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: phone spins and spins?

Expert

Is it just your phone? Where are you located (zip code)? Does rebooting the phone help?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: phone spins and spins?

Member

Yes, it's my phone. I have found that I have to shut the phone off and turn

it on and then it's at the site I want and ready, bird why do I have to do

this? My husband has the same phone and has never experienced this

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Re: phone spins and spins?

Member

Sorry, I'm at 59421....west central Montana. This has been happening since

about June of 2013...Got my phone in Jan of 2013

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Re: phone spins and spins?

Expert

Try a new SIM card. They are free at a corporate Verizon Wireless store.

Although if you and your husband have a the same phone model, you might want to switch the SIM cards between the two phones. If you have the same results with your SIM card in your husband's phone, then the issue might be tied to either the SIM card or something in your line itself. If your husband's SIM card exhibits the same issue while in your phone, then the problem is likely the phone itself.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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