phone locked

Member

My phone is completely locked so I did a restart. But now it wants my 4 digit pin. I typed it in but it wont except my pin. any suggestions besides a hard restart and erasing everything on the phone?

 

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Re: phone locked

Community Manager
Community Manager

I'm sorry to hear your phone is locked tim_butler. If you don't know your PIN number, a factory reset would be the only option to access the phone menu. What phone do you have? 

 

KinquanaH_VZW

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