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phantom dialing

pruben
Member

galaxy s-6 dials numbers at random while sitting on a desk!

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Re: phantom dialing

vzw_customer_support
Customer Support

A device dialing numbers while sitting on a desk is definitely strange pruben. Let's work together to get this resolved. When did the issue begin? Does the device have any physical or liquid damage at all?

RashadM_VZW

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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: phantom dialing

pruben
Member

The phone is about 3 yrs. Old with NO damage.

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Re: phantom dialing

vzw_customer_support
Customer Support

Thanks for getting back to us. Let's dig deeper. Is it calling one specific contact? Did this start after an application was downloaded?

JoeL_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: phantom dialing

pruben
Member

Any contact at random.

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Re: phantom dialing

vzw_customer_support
Customer Support

Thanks for this information. Are the numbers that are dialed random at all?

EstebanP_VZW

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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: phantom dialing

pruben
Member

yes

Peter

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