Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

my phone will not download any picture messages or send a message more than 4 lines long. mobile data is on and so is wifi

shib66
Member

my phone will not download any picture messages and it will not send a message more than 4 lines long. the mobile data is on and so it the wifi.

Labels (1)
0 Likes

Re: my phone will not download any picture messages or send a message more than 4 lines long. mobile data is on and so is wifi

vzw_customer_support
Customer Support

Having all your messages working is essential shib66. Let’s see what could be causing this. What text app are you using on your phone? How long has this been happening? Are regular texts working normally for you?


NicoleB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes