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mobile network not available

RUSSMFD
Member

my Mobile network is not available. Any help would be great. I have a s7

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Re: mobile network not available

bearone21
Leader

cdma/lte settings

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Re: mobile network not available

vzw_customer_support
Customer Support

bearone21-

Oh no! That's definitely odd. How long has this been happening? What zip code are you located in? Are other Verizon users experiencing the same issue?

AmberK_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: mobile network not available

vzw_customer_support
Customer Support

RUSSMFD,

The Galaxy S7 is a great phone (I have the Edge model myself), but let's get a bit more info on this to best help. Other than data, how is the rest of the phone? If you go to Settings > Data Usage, is the "Mobile data" section currently ON/Blue? Do you recall using Airplane Mode or any other setting before this started?

RussellM_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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