The SIM card was deactivated. You need a new one. You could try calling customer service from another phone at 1-800-922-0204 and see if they can reactivate the SIM card. If not, have them ship out a new SIM card. You can also go to a corporate store and get a free one there.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.